Question 1

Are your bracelets handmade?

Accepted Answer

Yes. Every Mermaid Bracelet is designed and finished by hand in small batches — from bead selection to final clasp.

Question 2

How do I choose a size?

Accepted Answer

Measure your wrist snugly with a soft tape, then add 0.25–0.5 inches for comfort. Our size guide on each product page lists available lengths.

Question 3

Can I wear them in water?

Accepted Answer

Brief splashes are fine for most pieces, but we recommend removing bracelets before swimming, showering, or ocean dips to preserve finishes and cord.

Question 4

Do you offer gift wrapping?

Accepted Answer

Yes. You can add gift wrap and a personal message at checkout — including optional quiet verse suggestions. Pieces arrive in our pearl-white pouch with a story card.

Question 5

Is Mermaid Bracelets a faith-based brand?

Accepted Answer

We’re rooted in gratitude and quiet Christian faith. You’ll find gentle meaning in our story and some collections — never pushy, always inviting. Everyone is welcome here.

Question 6

What is your return policy?

Accepted Answer

Unworn items may be returned within 30 days. Personalized or final-sale pieces are excluded. See our Returns page for details.

Question 7

How long does shipping take?

Accepted Answer

Orders typically ship within 2–3 business days. Standard US delivery is 3–7 business days; expedited options are available at checkout.

Question 8

Do you restock sold-out pieces?

Accepted Answer

Often. Join the back-in-stock list on a product page and we will email you when a piece returns.

Questions, answered calmly